Shipping policy
Shipping Policy
Thank you for supporting David Mugs 🦕
Every mug is handmade and carefully prepared before shipment.
Processing Time
Orders are usually processed within 1–3 business days before being shipped.
Please allow additional time during holidays, high order volume periods, or special releases.
Shipping Time
After your order has been processed, shipping usually takes around 10–12 business days depending on your location.
Shipping times are estimates and are not guaranteed.
Delays
We are not responsible for delays caused by:
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shipping carriers
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customs processing
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weather conditions
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incorrect shipping information
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high order volume
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circumstances outside our control
Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your package.
Lost or Stolen Packages
David Mugs is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience any shipping issues, please contact us at: